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7 Questions You Should Be Asking Your IT Provider Every Quarter (But Probably Aren’t)

If you only talk to your IT provider when it's time to renew your contract, you're missing the point. Technology is not something you can just set up and forget. It's always changing, and the risks that come with it evolve too. That's why having quarterly IT check-ins is essential if you want your business to stay...

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Out Of Office, Out Of Luck: What Happens When Your IT Breaks While Everyone’s On Vacation?

It's a quiet June morning. Half your team is on vacation. The other half is working from home or moving between coffee shops and hotel WiFi. Then it happens. Your system goes down. The printer stops working. No one can access shared files. A phishing email lands in someone's inbox. You call your IT person - and they are...

Shadow IT: How Employees Using Unauthorized Apps Could Be Putting Your Business At Risk

Your employees could be the largest cybersecurity threat to your business, and it's not just because they might fall for phishing emails or reuse passwords. The real issue lies in the use of applications that your IT department is unaware of. This phenomenon is known as Shadow IT, and it represents one of the...

Is Your Printer The Biggest Security Threat In Your Office?

If I were to ask you to identify the major cybersecurity threats in your workplace, you might mention phishing emails, malware, or weak passwords. However, what if I told you that your office printer, the one quietly operating in the corner, could be one of the most significant vulnerabilities in your entire...

The Fake Vacation E-mail That Could Drain Your Bank Account

Planning a vacation this year? Ensure your confirmation email is legitimate BEFORE clicking anything! Summer is approaching, and cybercriminals are taking advantage of the travel season by sending fake booking confirmations that closely resemble emails from airlines, hotels, and travel agencies. These scams aim to...

The Biggest Mistakes I See Business Owners Making In IT And Cybersecurity

A client recently asked me about the most common mistakes business owners make regarding IT and cybersecurity. Where to start… After years of experience with businesses of various sizes, the most significant error I observe repeatedly is treating IT and cybersecurity as an afterthought. Despite the frequent news...

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The Dark Side Of Chatbots: Who’s Really Listening To Your Conversations?

Chatbots such as ChatGPT, Gemini, Microsoft Copilot, and the newly launched DeepSeek have transformed our interactions with technology, providing support for a wide range of tasks—from composing emails and creating content to managing grocery lists within budget constraints. However, as these AI tools become...

Hackers Might Not Ransom You Anymore – They’ll Just Extort You Instead!

Think ransomware is your worst nightmare? Think again. Hackers have discovered a new method to hold your business hostage that may be even more ruthless than encryption. This tactic is known as data extortion, and it is altering the landscape of cybersecurity. Here's how it operates: Instead of encrypting your...

What Happens To Your Applications When Windows 10 Support Ends?

Mark your calendars: October 14, 2025 - the date Windows 10 officially reaches its end of life. After this date, Microsoft will cease to provide security updates, bug fixes, or technical support for Windows 10. But what does this mean for your business applications and productivity tools? If you continue using...

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Evolution of Authentication in the Digital Age

The book "Evolution of Authentication in the Digital Age" delves into the critical role of authentication in securing our digital lives. It explores the challenges and innovations in authentication, offering insights into best practices for a secure digital journey.

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Global Wellnes in IT - A Guide for MSPs in the USA with South Asian Insights: Multi-Cultural MSP Organizations

A comprehensive resource for Managed Service Providers (MSPs) navigating the American IT industry's evolving landscape. This book offers a unique perspective by integrating global wellness practices, particularly from South Asia, into IT services. It emphasizes the importance of cultural diversity in shaping innovative wellness solutions and explores various dimensions of this integration.